Frequently Asked Questions (FAQs)

We understand how essential your home appliances are for your daily life. To help you save time and get quick solutions, we have compiled a detailed list of frequently asked questions about our services for washing machines, refrigerators, and microwave ovens.

Our expert technicians are trained to handle all major brands and models, ensuring safe, quick, and reliable repairs at your doorstep.

1. General Appliance Service FAQs

• What types of appliances do you repair?
  We repair washing machines, refrigerators, and microwave ovens from all major brands.

• Are your technicians certified?
  Yes. All our technicians are trained professionals with experience in handling multiple appliance models.

• Do you provide services on weekends or holidays?
  Yes. Our services are available 24×7, including national holidays.

• Can I book a service online?
  Absolutely. You can schedule a service through our website or call our helpline.

• Do you provide a warranty for repairs?
  Yes. We offer a limited service warranty on repairs and replaced parts.

• Do you sell spare parts?
  Yes, we provide genuine and high-quality spare parts for major appliance brands.

• Which areas do you cover?
  We provide services across Ahmedabad & Gandhinagar.

• Do you repair appliances under manufacturer warranty?
  We provide services even for appliances under warranty, but official warranty claims must follow the manufacturer’s process.

• How can I know if my appliance needs repair or replacement?
  Our technicians will inspect your appliance and provide honest advice. We always suggest repair if feasible.

• How long does a typical repair take?
  Most repairs are completed in 1–3 hours, depending on the issue and appliance type.

2. Washing Machine FAQs

• My washing machine is not starting. What should I do?
  Check the power supply and door latch. If it still doesn’t start, call our technician.

• The drum is not spinning. Why?
  This can be caused by a faulty belt, motor, or control board. Our technician can fix it on-site.

• Water is not entering the machine. What should I do?
  Check water supply and inlet valve. If the problem persists, professional repair is needed.

• The washing machine leaks water. Can you fix it?
  Yes. Leaks are usually caused by worn hoses, seals, or gaskets, all of which we can replace.

• There is a burning smell. Is it dangerous?
  A burning smell could indicate an electrical fault. Stop using the machine and call us immediately.

• Do you repair both front-load and top-load machines?
  Yes, we service all types and brands of washing machines.

• How often should I service my washing machine?
  Regular maintenance every 6–12 months helps prevent major issues.

3. Refrigerator FAQs

• Refrigerator is not cooling properly. What should I do?
  Check temperature settings and door seal. If cooling remains inadequate, our technician can diagnose the issue.

• Why is there water leakage inside or outside the fridge?
  Common causes include blocked drain pipes, faulty gaskets, or ice buildup. We can fix it efficiently.

• Freezer section is not freezing. Can you repair it?
  Yes. Issues could be due to a faulty thermostat, compressor, or refrigerant level.

• Why is my refrigerator consuming more electricity?
  Poor insulation, faulty compressors, or frequent door opening can increase energy consumption. We can optimize performance.

• Can you repair smart or digital refrigerators?
  Yes, our technicians are trained to handle both conventional and smart models.

• How often should I service my refrigerator?
  Every 6–12 months for optimal performance.

4. Microwave Oven FAQs

• Microwave is not heating. Why?
  This could be due to a faulty magnetron or capacitor. Our technician can replace it safely.

• Microwave door is not closing properly. Is it repairable?
  Yes. Door latches and seals are replaceable.

• Why is there sparking inside the microwave?
  Sparking may occur due to metal contact, worn waveguide, or loose parts. Do not use it and call us immediately.

• The turntable is not rotating. Can you fix it?
  Yes, faulty motors or gears can be replaced.

• Do you repair both solo and convection microwaves?
  Yes, we service all types and brands.

• How often should I service my microwave?
  A professional check every 12 months ensures safety and efficiency.

5. Service Booking & Pricing FAQs

• How do I book a repair service?
  You can book via our website, helpline (1800 313 0010), or WhatsApp.

• Do you provide doorstep service?
  Yes, our technicians come to your home with all tools and common spare parts.

• What payment methods are accepted?
  We accept cash, UPI, and card payments.

• Is there a cancellation fee?
  No, service cancellations or rescheduling are free if done before the scheduled time.

• Are spare parts included in the repair cost?
  Costs depend on the parts required. Our technician will provide a transparent estimate before replacement.

• Do you offer annual maintenance contracts?
  Yes. AMC plans ensure regular checkups and priority service at discounted rates.

6. Appliance Maintenance FAQs

• How can I extend the life of my appliances?
  Regular servicing, correct usage, and timely repairs prevent major breakdowns.

• How can I prevent washing machine leaks?
  Inspect hoses and gaskets every 6 months and avoid overloading.

• How can I prevent refrigerator odors?
  Clean interiors regularly and keep food in sealed containers.

• How can I prevent microwave sparking?
  Avoid placing metal inside and clean food residues promptly.

• Should I unplug appliances when not in use?
  Yes, it saves electricity and reduces wear.

• Are professional cleanings necessary?
  Yes, it ensures safety, efficiency, and longer appliance life.

7. Brand & Safety FAQs

• Do you repair appliances from all major brands?
  Yes, including LG, Samsung, IFB, Bosch, Whirlpool, Godrej, Panasonic, Haier, Bajaj, and Morphy Richards.

• Are repairs safe to use after completion?
  Yes. All repaired appliances are tested for safety before handover.

• Do you provide a service warranty?
  Yes, for both labor and replaced parts.

• Do you follow safety guidelines during service?
  Our technicians follow strict electrical and hygiene protocols, including COVID-19 safety measures.

• What should I do if the appliance fails after repair?
  Contact us immediately. We provide prompt follow-up service to ensure your appliance works perfectly.

  8. Official Service Center & Warranty FAQs

  Are you an official service center for any appliance brand?
  No, we are an independent appliance service provider. We provide repair and maintenance support for all major brands even after the standard warranty period.

  Do you use genuine brand spare parts?
  Yes, we use high-quality genuine and compatible spare parts to ensure safe and long-lasting repairs.

  Can I still avail manufacturer warranty after using your service?
  Minor repairs may not void the warranty. For major component replacements, it is advised to consult the official service center.

  Do you coordinate with official service centers?
  Yes, we can assist by diagnosing the issue before referring you to an official service center if needed.

  Why should I choose your service over the official service center?
  We provide faster doorstep repairs, flexible timing, transparent pricing, and services even on holidays.

  Are your technicians trained on official service procedures?
  Yes, our technicians are trained on brand-specific repair methods to ensure high-quality service.

  Do official service centers charge more than your services?
  Often, yes. We provide affordable and transparent pricing for all types of appliance repairs.

  Can you help me with warranty claim documentation for official service centers?
  Yes, we can guide you through documentation and inspection to help facilitate warranty claims.

  Do you handle appliances that are still under manufacturer warranty?
  Yes, we can perform minor repairs and maintenance, but major replacements may require an official service visit.

  Is it safe to repair appliances outside the official service center?
  Absolutely. Our certified technicians follow safety protocols and use genuine or compatible parts to maintain appliance safety.

  How is your service different from official service centers?

  Quick response and same-day service

  No long waiting periods

  Flexible timings including weekends and holidays

  Transparent pricing and detailed estimates before repair

  Support for all brands under one roof