Privacy Policy

Appliance Services

Last Updated: November 2025

At Appliance Services, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or request our home appliance repair services in Ahmedabad and Gandhinagar. We ensure that all information shared by you is handled responsibly and securely.

1. Information We Collect

We collect only the information needed to respond to your service request and deliver our support. When you contact us, fill out a form, or request a service, we may collect details such as your name, contact information, address, and appliance-related information. This data helps us schedule appointments and understand your service needs.

1. We may collect:

• Name

• Phone number

• Address and service location

• Appliance model, issue description, and service details

• Any extra information you share voluntarily

We do not collect financial details, passwords, or any highly sensitive personal data.

2. How We Use Your Information

Your information is used strictly for service-related purposes. The primary goal is to provide you with smooth, reliable, and timely appliance repair support. We use your details to confirm bookings, coordinate technician visits, understand your issue clearly, and offer follow-up assistance whenever needed.

In addition, the information helps us improve our customer service, maintain proper documentation, and enhance your overall experience with us. We never sell or rent your information to any external party.

3. Use of Cookies

Our website may use cookies to offer a better browsing experience. Cookies help us understand how visitors interact with our website, improve performance, and make navigation easier. You can disable cookies anytime through your browser settings, although some features may not function fully afterward.

4. Data Security

We take reasonable measures to protect your personal information from unauthorised access, misuse, or loss. This includes secure handling of your data, restricted access, and safe internal processes. While we follow standard security practices, no online system can guarantee absolute protection. However, we continuously strive to maintain the highest level of security.

5. Sharing of Information

Your personal information is shared only when necessary. We may provide your details to our authorised technicians so they can reach your location and complete the required service. Apart from this, your information is never shared with any external organisation unless it is required by law or a legal authority.

Information may be shared:

• With authorised technicians for servicing

• With legal or government authorities, if required

We do not share your details with unrelated third parties for marketing purposes.

6. Links to Other Websites

Our website may include links to external websites for reference or convenience. Please note that we are not responsible for the privacy policies or content of those websites. We advise you to review their respective policies before sharing any personal information.

7. Your Rights

You have full control over your personal information. If you wish to update your details, request data removal, or know how your information is being used, you can contact us anytime. We aim to respond promptly and ensure transparency in all our processes.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or internal practices. Any updates will be posted on this page, and the “Last Updated” date will be revised accordingly.